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Hi, I'm Zaid

& I'm an elearning designer that creates E-Learning experiences to solves real world problems.

Email me : elajourizaid@gmail.com

linkedn : Mohamed-Zaid Elajouri



A Scenario-Based elearning on how to Handle angry Customers

This scenario-based eLearning course is designed to train Call Center Agents to effectively handle angry customers in a safe, virtual environment. By simulating real-world scenarios, agents can practice de-escalating tense situations, resolving conflicts, and providing exceptional customer service.

Money Management Basics

This interactive eLearning course offers a comprehensive introduction to personal finance Through engaging lessons, quizzes, exercises, and case studies. learners will develop a solid understanding of financial principles and learn how to apply them to real-life situations.





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